Open Positions
Below are the positions currently available at the clinic:
About James Horner Vets
James Horner Vets is an independent, close-knit start-up focused on providing a collaborative care provision between the owners and team. Our vision is to support and create a community of well informed pet owners in the surrounding area.
Our core values are to remain professional, compassionate and committed in all that we do. The cultural pillars are:
Goal Driven
Success orientated
Team Led
Rewarding practice
Continuous improvement
If you would like to find out more about the clinic you can visit our About Us page.
Job Specifications
You can read our job roles and specification on the link below:
Veterinary Surgeon
The Veterinary Surgeon position is a core service provider for the business.
About the Role
The role will focus on providing Veterinary Services, consultations and advice along with promoting and servicing the Wellness Subscriptions offered by James Horner Vets.
Training and supporting RVN schedule 3 development is important as well as developing, following and improving current practice policies and procedures.
Remuneration
Basic Pay: Dependent on Experience
Bonus: 3% of Sales revenue generated, paid monthly in arrears
Profit Share: After qualifying from probation (3 months) all team members are entitled to a profit share bonus at the end of the financial year
Job Specification
Duties include, but not limited to:
Veterinary Consultations
Surgical procedures within your capabilities
Ensuring excellent client communication
Responsible for all patient care
Billing and invoicing clients following services
Providing accurate estimates prior to procedures
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- Following and advocating James Horner Vets protocols and processes
- Supervising as appropriate Schedule 3 procedures being carried out by RVN*
- Promoting “Wellness Subscriptions” Healthcare plans
- Committing to targets and goals set by James Horner Vets management
- Advancing personal skills to the benefit of themselves and the business
- Monitoring complications and other client concerns
- Responding to client concerns, objections, or complaints
- Radiographic imaging
- Supporting Client Account Manager team in their daily duties
- Supporting the whole team in their daily duties
- Attending team meetings
- Contributing to practice management meetings both content and agenda items
- Generation of ideas to offer the best care
- Market and competitor research where required
- Support of the business owner and associates in data collection where required
- Maintain relevant and up to date with CPD
- Client account manager training where applicable
- Set personal goals to contribute to business success
- Attend regular coaching sessions
-Attend practice promotional events
Open Roles
You can see our open positions on Indeed.
Can’t find a suitable role but think you might be a good fit?
Please send your CV and a cover letter through to mail@hornervets.com
Veterinary Nurse
About the Role
This position will form a core part of the service provision for the practice. The role will focus on ensuring support and delivery of the Wellness Subscriptions. RVN consulting and advice for loyal clients will be important in ensuring the best care for all pets under our care. Alongside the consultations will be traditional veterinary nursing duties working alongside the Veterinary Surgeons.
Remuneration
Basic Pay: Dependent on Experience and additional duties
Profit Share: After qualifying from probation (3 months) all team members are entitled to a profit share bonus at the end of the financial year
Job Specification
Duties include, but not limited to:
Promoting Wellness Subscriptions
Scheduling procedures
Client consultations*
Annual health plans
Day inpatient admissions*
Inpatient discharges*
Inpatient nursing
Surgical preparation
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- Answering the phone
- Booking appointments
- Registering new clients
- Anaesthetic monitoring
- Radiographic imaging
- Schedule 3 procedures when under appropriate veterinary supervision*
- Ensuring surgical equipment is cleaned and sterilised appropriately
- Ensuring optimum cleanliness of clinical areas
- Ensuring optimum cleanliness of kennelling facilities
- Managing consumable stock control
- Supporting Client Account Manager team in their daily duties
- Supporting the MRCVS team in their daily duties
- Attending team meetings
- Contributing to practice management meetings both content and agenda items
- Generation of ideas to offer the best care
- Market and competitor research where required
- Support of the business owner and associates in data collection where required
- Maintain relevant and up to date with CPD
- Client account manager training where applicable
- Set personal goals to contribute to business success
- Attend regular coaching sessions
- Attend practice promotional events
*Where appropriate and the RVN is sufficiently capable. If there is a skills gap then the RVN will work with the business to up-skill until they are confident to carry out the necessary duty.
Open Roles
You can see our open positions on Indeed.
Can’t find a suitable role but think you might be a good fit?
Please send your CV and a cover letter through to mail@hornervets.com
Veterinary Care Assistant
About the Role
This position will form a core part of the service provision for the practice. The role will focus on ensuring support and delivery of the Wellness Subscriptions and general veterinary services. Support in all areas the clinic will be important in ensuring the best care for all pets under our care. Alongside the traditional veterinary care activities additional responsibilities will be given depending on clinic needs.
Remuneration
Basic Pay: Dependent on Experience and additional duties
Profit Share: After qualifying from probation (3 months) all team members are entitled to a profit share bonus at the end of the financial year
Job Specification
Duties include, but not limited to:
Answering the phone
Booking appointments
Registering new clients
Promoting Wellness Subscriptions
Scheduling procedures
Day inpatient admissions*
Inpatient discharges*
Provide the highest care to inpatients
Restraining patients when required
Surgical preparation
*Where appropriate and the VCA is sufficiently capable. If there is a skills gap then the VCA will work with the business to upskill until they are confident to carry out the necessary duty.
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- Anaesthetic monitoring*
- Supporting with radiographic imaging
- Collecting and processing samples as directed by an RVN or Veterinary Surgeon
- Ensuring surgical equipment is cleaned and sterilised appropriately
- Ensuring optimum cleanliness of all practice areas including the staff room and toilet
- Ensuring optimum cleanliness of kennelling and cattery facilities
- Managing consumable stock control
- Supporting the Client Account Manager team in their daily duties
- Supporting the MRCVS team in their daily duties
- Attending team meetings
- Contributing to practice management meetings both content and agenda items
- Generation of ideas to offer the best care
- Market and competitor research where required
- Support of the business owner and associates in data collection where required
- Maintain relevant and up to date with CPD
- Client account manager training where applicable
- Set personal goals to contribute to business success
- Attend regular coaching sessions
-Attend practice promotional events
Open Roles
You can see our open positions on Indeed.
Can’t find a suitable role but think you might be a good fit?
Please send your CV and a cover letter through to mail@hornervets.com
Veterinary Receptionist with Client Account Management
About the Role
The Veterinary Receptionist and Client Account Management position embodies the values of the practice and involves managing many elements of the client journey from initial contact through to taking payment.
The successful candidate will work within the existing VRCAM team managing and supporting the relationship the client has with the practice. The successful candidate will actively promote and maintain the uptake of the Wellness Subscriptions we deliver as part of our service.
Personal development within the company is encouraged with a clear development pathway being established to help guide growth, pay rises and self-improvement.
Remuneration
Basic Pay – Dependent on Experience and additional duties
Profit Share – After qualifying from probation (3 months) all team members are entitled to a profit share bonus at the end of the financial year
Job Specification
Duties include, but not limited to:
Answering the phone
Booking appointments
Registering new clients
Promoting Wellness Subscriptions
Greeting all clients on entry
Counter signing medication
Dispensing mediation once payment has been made
Taking payment
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- Managing Stripe payments
- Uploading direct debits to Easy Direct Debit system and managing existing direct debits
- Reviewing client accounts to ensure all pets are receiving the maximum care we can offer and driving footfall
- Guiding clients to the appropriate service (RVN or MRCVS) depending on their apparent needs
- Responding to, and keeping on top of, emails, Whatsapp and website enquiries
- Maintaining the waiting area in a clean and professional image
- Ensuring retail space is kept fully stocked and tidy
- Administration of insurance forms
- Chasing debtors
- Opening up for start of day
- Morning and weekly banking
- Cashing up at close of business
- Supporting the RVN team in their daily duties
- Supporting the MRCVS team in their daily duties
- Attending team meetings
- Contributing to practice meetings both content and agenda items
- Generation of ideas to offer the best care
- Market and competitor research where required
- Support of the business owner and associates in data collection where required
- Set personal goals to contribute to business success
- Attend regular coaching sessions
-Attend practice promotional events
Open Roles
You can see our open positions on Indeed.
Can’t find a suitable role but think you might be a good fit?
Please send your CV and a cover letter through to mail@hornervets.com
Work Experience
Unfortunately at James Horner Vets we currently don’t offer work experience due to capacity at the clinic.