December Clinic Update: Another New Team Member & Holiday Opening Hours!

Christmas is coming - Opening Hours across the holiday period

The festive season is upon us and with it comes Bank Holidays and celebrations.

Our opening hours vary across the Christmas and new year periods. When closed all emergencies are supported by Willows Veterinary Hospital. If a routine appointment is needed then you can check our availability and book online on our website.

24th December: 09:00 to 15:00

25th December: Christmas Day - Closed

27th December: Bank Holiday - Closed

28th December: Bank Holiday - Closed

29th December: Normal Hours

30th December: Normal Hours

31st December: 09:00 to 15:00

1st January: New Years Day - Closed

3rd January: Bank Holiday - Closed

Online booking: Don’t forget you can book online!

Our phonelines are constantly busy and as a result it may be challenging to speak to us. If you need an appointment, consider using our online booking tool. It is simple and you can see all our availability to find an appointment that suits you. You can even look during the middle of the night when all our team are in bed!

The Team is still growing!
Another month, another new team member. Gurdeep Shinji has joined us as part of our Veterinary Receptionist and Client Account Management team. Her role is on the front and so you will get to know her very quickly. Gurdeep has a lot of experience in veterinary practice and has worked in different roles. She will be on hand to help arrange your care as needed.

Holidays!

A reminder that James is off on his honeymoon! The COVID restrictions have pushed this back and the dates are now from the 3rd December until the 17th December. James is jetting off to Jamaica and will no doubt be sporting a sunburn when he gets back. Should any restrictions change whilst he is away we may need to adjust appointments to keep everyone safe and in line with Government requirements. We wish him safe and smooth travel.

The team and practice will still be on hand to help you care for your pet and address any concerns.

Catalin is taking the time off between Christmas and New Year when James is back consulting.

COVID-19 update

In line with the government announcement, we will require all clients to wear face-coverings when in the practice unless you are exempt. We really want to keep having our clients in consultations with us so please help keep everyone safe and follow the National guidelines.